Privacy Policy

1. Introduction

Welcome to Cloudepok Technologies Private Limited ("Cloudepok," "we," "us," or "our"). We are a global cloud engineering and consulting firm. This Privacy Policy outlines how we collect, use, process, and disclose your personal data when you visit our website or engage with our services.

We are committed to protecting your privacy in accordance with the laws of the jurisdictions where we operate, including India, Singapore, and the United States.

2. Jurisdiction-Specific Compliance

2.1 India Compliance (IT Act, 2000)

This Privacy Policy is published in accordance with the provisions of the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (SPDI Rules). We act as a 'Body Corporate' under these rules and implement reasonable security practices to protect your sensitive personal data.

2.2 Singapore Compliance (PDPA)

In accordance with the Personal Data Protection Act (PDPA) 2012 of Singapore, we ensure that your personal data is collected, used, and disclosed only for purposes that a reasonable person would consider appropriate in the circumstances. We have appointed a Data Protection Officer (DPO) to oversee our compliance with the PDPA.

2.3 US Compliance (CCPA/VCDPA)

For users in the United States, we adhere to the principles of the California Consumer Privacy Act (CCPA) and other state-level privacy laws (e.g., VCDPA, CPA). We provide US residents the right to know what personal information is collected, the right to request deletion, and the right to opt-out of the 'sale' or 'sharing' of personal information (noting that Cloudepok does not sell your personal data).

3. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked with you:

• Identifiers: Name, professional email, phone number, and company name.
• Technical Data: IP address, browser type, device information, and website usage patterns collected via cookies.
• Professional Information: Job title and business requirements shared during consultations.

4. How We Use Your Data

We process your data based on legitimate business interests, contractual necessity, or your explicit consent:

• To deliver cloud engineering and consulting services.
• To respond to inquiries and provide technical proposals.
• To improve website performance and user experience.
• To comply with statutory and regulatory requirements in India, Singapore, and the US.

5. Data Storage and International Transfers

Cloudepok is a global entity. Your data may be processed in India, Singapore, or the US. We use standard contractual clauses (SCCs) and robust encryption to ensure that international data transfers comply with applicable cross-border data protection regulations.

6. Your Rights

Regardless of your location, Cloudepok grants you the following rights:

• Access & Correction: Request a copy of your data or correct inaccuracies.
• Erasure (Right to be Forgotten): Request deletion of your personal data where no longer necessary.
• Data Portability: Receive your data in a structured, machine-readable format.
• Withdrawal of Consent: Withdraw consent for marketing communications at any time.

7. Data Security

We implement industry-standard security measures, including SOC 2 compliant practices (where applicable) and end-to-end encryption, to protect against unauthorized access or disclosure of your data.

8. Contact Our Legal Team

If you have questions regarding this policy or wish to exercise your rights, please contact our Data Protection Officer at:

Attn: Data Protection Officer
Cloudepok Technologies Private Limited
LG AND UG FLOOR, HNO 70 45, SANGANER
KARMA PATEL MARG, MANSAROVAR
Jaipur 302020, Rajasthan, India
Email: legal@cloudepok.com